Returns & Exchanges

At Arome, we want you to be completely satisfied with your beauty experience. If a product doesn't meet your expectations, you can return or exchange unopened items within 30 days of purchase.

1

Initiate Your Request

Log into your Arome account and navigate to your order history to select the items you wish to return and receive a return authorization number.

2

Pack Your Items

Carefully place the unused products in their original packaging to ensure they are protected from damage during transit back to our warehouse.

3

Ship the Package

Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing